Angie Brown, Head of Family and Non-Court Dispute Resolution (‘NCDR’) has been a Family Law Solicitor for over 20 years and a Mediator for over 15 years. 

Who to contact

Angela Brown
Angela Brown
Head of Family & Non-Court Resolution

Mediation packages created by Solicitors, for Solicitors

Having worked on both sides of the table, Angie wanted to bring something that made moving between legal and NCDR as seamless, accessible and as time and cost effective for the practitioners, as it can be for the participants. 

 

What makes us different? 

We understand that with the changes to the FPR that came in from the end of April 2024, adhering to the new NCDR requirements is crucial, in all circumstances and this can be necessary at different stages.

We make the referral process simple with a single online form that enables you to get the referral across to us in real time and enables us to reach out to your client swiftly and without fuss, with the assurance that that will happen within 48 (working) hours of you sending the request to us.

We offer resources free of charge that can be offered to save you time and cost in explaining mediation and its purpose in different simple and digestible formats for clients in all circumstances.

We let you select the service level and pace you want for your client. 

We understand that as busy practitioners, getting clear and key stage updates can help you to minimise unnecessary chasing on matters and keep you informed simply, and time and cost effectively on cases, so we offer this as an option to support that.

We will send you updates at key stages such as when the MIAM has been scheduled and/or completed, and when any joint sessions will take place, as well as key communications like sending you any summaries or documents generated through the course or upon conclusion of the mediation. There is no additional charge back to the client for these communications.  All we ask in exchange is that you certify on your initial referral that you have your client’s consent for the direct communication. We encourage this, as it enables a sleek and more effective progression of matters for the client.

As Resolution Solicitors and Resolution Trained FMCA and CIM accredited Mediators, we love to work with like minded practitioners and understand the benefits and challenges from both sides when referrals become necessary at any stage.

We believe that having a streamline effective communication between solicitor-referrer and mediator, improves the overall service levels from both sides and helps positively promote one another’s client satisfaction. 

 

Our services include:

 

  • FMCA accredited MIAMs, 
  • MIAM Certificates
  • Mediation on Children, Finances, All Issues
  • Joint sessions
  • Shuttle sessions
  • Remote mediating
  • CIM
  • Hybrid Mediation
  • Full NCDR review with every client at MIAM Stage (in accordance with FPR)
  • Real-time practicing solicitors able to provide key legal information (but not advice)
  • Memorandum of Understanding
  • Financial Statements
  • Parenting Plans 
  • Outcome Summaries

 

So Why Emerald?

 

  • Competitive Pricing - MIAM Cost just £100 + vat
  • £500 Government Voucher Scheme -Non means tested & non repayable £500 towards mediation costs, for all clients (with children or all issues) who wish to participate
  • Direct Solicitor Referral form – complete the form online and it generates the lead with contact to your client within 48 (working) hours
  • Payment Options – You have the option of sending the fee to us from client account to accelerate progression or we can liaise directly with your client for payment
  • Free resources – Free resources that you can use and send to your client, or direct them too via a link, so they know exactly why they are being advised to consider mediation and what to expect
  • Guaranteed Solicitor Feedback – no need for you to wonder what is going on and chase your client – we update you at each key step of the way. If you ‘opt in’ (one tick box only) to confirm you have your client’s consent to direct communication between us
  • Direct MIAM Certificates – We will send the MIAM Certificate directly to you to accelerate progression . If you ‘opt in’ (one tick box only) to confirm you have your client’s consent to direct communication between us
  • ‘Solicitor-Friendly’ Formatted Outcomes – As a practicing solicitor myself, I can offer MOUs, Outcome Summaries, Financial Statements, etc in a format that makes it easily transferable into the legal arena for you to prepare Consent documents and/or move to the next stages for your client
  • Child-Inclusive – As a Qualified CIM mediator, I can engage children in the mediation process, where appropriate, which can often ‘unlock’ complex family issues

 

The Cost Benefits of choosing Emerald

 

  • MIAM just £100 + VAT
  • £500 Government Voucher Scheme contributions
  • We offer fixed price saving deals
  • Fixed Fees for preparing documents (, MOU, Financial Statements, Outcome Summaries, MIAM Cert etc)

Contact us on [email protected] for further information. 

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